CONTACT

Do you have any questions, suggestions, or comments? We are here to assist you! Your feedback is invaluable to us. Feel free to reach out to us through the channels below. We strive to respond as quickly as possible.

Before sending us a message, check the FAQ below. your question might already be answered.

Frequently asked questions
What materials are used in Lusivore jewelry?

Our jewelry is crafted using high-quality materials, which may include stainless steel, sterling silver, premium alloys, and carefully selected stones. Each product description provides detailed material information.
Are Lusivore watches water resistant?

Many of our watches offer water resistance, suitable for everyday use. However, water resistance levels vary by model.

Please refer to the specific product page for exact specifications. Water damage caused by improper use is not covered under warranty.
Do your watches come with a warranty?

Yes. All Lusivore watches include a manufacturer’s warranty covering production defects. The warranty period and terms are specified on the product page or included with your purchase.
How should I care for my watch or jewelry?

To preserve the beauty and performance of your Lusivore piece:

  • Avoid contact with perfumes, lotions, and chemicals
  • Store items in their original packaging when not in use
  • Clean gently with a soft, dry cloth
Can I resize a watch strap or jewelry item?

Watch straps can often be adjusted by a professional jeweler or watch specialist.
Can watches or jewelry be returned?

Yes, in accordance with our Returns & Refunds Policy:

  • Items must be unused, unworn, and returned in original condition
  • All tags and packaging must be intact
  • Personalized or hygiene-sensitive items cannot be returned

Please consult our full Returns Policy for complete details.