FAQs
Is the shipping free?
We offer free shipping on all orders over €50. Orders are shipped quickly with PostNL and include full tracking, so you can follow your package every step of the way. Delivery times may vary depending on your location, but we always aim for fast and reliable service.
When will I receive my item?
Once your order has been placed, you will automatically receive a confirmation email with your order details. Orders placed before 5:00 PM (Dutch time) are usually processed and shipped the same day. Delivery typically takes 1–3 business days with PostNL Fast Shipping, and all orders include tracking information.
Can I change or return my item?
We do not offer product exchanges. If you are not completely satisfied with your purchase, you may return your item within 14 days of receiving your order for a refund. To be eligible for a return, the item must be unused and returned in its original packaging.